Welcome to Darchie Duffel

These Terms & Conditions govern your access to and use of the Darchie Duffel website and your purchase of products through the website.

By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Privacy Policy, Shipping Policy, Return & Refund Policy, and Warranty Policy.

1. PRODUCTS

We make reasonable efforts to ensure that product descriptions, specifications, dimensions, images, colours, and other product information displayed on the website are accurate.

However, slight variations in colour, appearance, texture, or dimensions may occur due to photography, lighting, screen settings, manufacturing processes, or other factors.

Product availability may change without prior notice.

2. PRICING & TAXES

All product prices displayed on the website are subject to change without prior notice.

Applicable taxes, including GST where applicable, will be calculated and displayed during checkout or as required under applicable law.

In the event of an inadvertent pricing or product information error, Darchie reserves the right to correct the error and, where necessary, cancel or modify the affected order with appropriate communication to the customer.

3. ORDERS

Placing an order on the website constitutes a request to purchase the selected product.

An order is considered accepted only after successful payment confirmation and confirmation of product availability.

Darchie reserves the right to cancel or refuse an order in circumstances including product unavailability, suspected fraudulent activity, incorrect pricing or product information, payment issues, or other legitimate business or legal reasons.

If an order is cancelled after payment has been received, any eligible refund will be processed according to the applicable refund terms.

4. PAYMENTS

Payments are processed through the payment methods and authorized payment service providers made available on the website.

Customers are responsible for providing accurate billing and payment information.

Darchie does not guarantee uninterrupted availability of any particular payment method and may add, remove, or modify payment options from time to time.

5. SHIPPING & DELIVERY

Orders will be processed and shipped according to Darchie’s applicable Shipping Policy.

Estimated delivery timelines are provided for guidance and may vary depending on the delivery location, logistics provider, weather conditions, operational circumstances, or other factors beyond Darchie’s reasonable control.

Once an order has been handed over to the shipping partner, delivery is subject to the applicable logistics provider’s processes.

6. RETURNS & REFUNDS

Returns, exchanges, and refunds are governed by Darchie’s published Return & Refund Policy.

Customers are required to follow the applicable return procedure and eligibility requirements. Where required under the Return & Refund Policy, an appropriate unboxing video must be provided for damaged, defective, missing, or incorrect products.

Darchie reserves the right to review and verify a return request before approving a return, exchange, or refund.

7. MANUFACTURER WARRANTY

Eligible products are covered by Darchie’s applicable 2-Year Manufacturer Warranty, subject to the warranty terms, exclusions, and claim procedure.

The warranty covers eligible manufacturing defects and does not generally cover normal wear and tear, accidental damage, misuse, unauthorized modifications, or other excluded conditions.

8. WEBSITE CONTENT & INTELLECTUAL PROPERTY

All content available on the Darchie Duffel website, including but not limited to:

• Product photographs
• Product descriptions
• Logos and trademarks
• Brand names
• Graphics and designs
• Website layouts
• Videos
• Text and written content
• Icons and other visual materials

is owned by or licensed to Darchie Duffel and is protected under applicable intellectual property laws.

No website content may be copied, reproduced, modified, distributed, published, sold, or commercially used without prior written permission from Darchie Duffel.

9. PROHIBITED USE

You agree not to use the website for any unlawful, fraudulent, abusive, or unauthorized purpose.

You must not attempt to:

• Gain unauthorized access to the website or its systems
• Interfere with website functionality or security
• Introduce malicious software or harmful code
• Use automated systems to scrape or copy website content without permission
• Submit false, misleading, or fraudulent information
• Use the website in violation of applicable laws or regulations

10. THIRD-PARTY SERVICES & LINKS

The website may contain links to or integrate services provided by third parties, including payment gateways, logistics providers, analytics services, or other service providers.

Darchie is not responsible for the content, availability, security, or policies of third-party websites or services that are outside Darchie’s control.

11. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Darchie shall not be responsible for losses or damages arising from circumstances beyond its reasonable control, including delays caused by logistics providers, natural events, technical failures, payment gateway issues, or other external circumstances.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

12. FORCE MAJEURE

Darchie shall not be considered in breach of these Terms & Conditions where performance is delayed or prevented by circumstances beyond its reasonable control, including natural disasters, severe weather, government actions, strikes, transportation disruptions, technical failures, or other unforeseen events.

13. PRIVACY

Your use of the website is also subject to Darchie’s Privacy Policy, which explains how personal information may be collected, used, and protected.

14. CHANGES TO THESE TERMS

Darchie reserves the right to update or modify these Terms & Conditions from time to time.

Updated terms will be published on this page. Your continued use of the website after an update constitutes acceptance of the revised terms, to the extent permitted by applicable law.

15. GOVERNING LAW & JURISDICTION

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, courts having appropriate jurisdiction in New Delhi, India shall have jurisdiction over disputes arising from or relating to these Terms & Conditions or your use of the website.

16. BUSINESS INFORMATION

Brand: Darchie Duffel
Legal Entity: Darchie Duffel / [Insert Registered Legal Entity Name]
Registered Address: [Insert Registered Business Address]
Email: support@darchieduffel.com
Website: Darchie Duffel Official Website

17. CONTACT US

For questions regarding these Terms & Conditions, orders, returns, warranty claims, or other customer-support matters, please contact:

Email: support@darchieduffel.com

Effective Date: 29 August 2026

Important: The legal entity name and registered address should be replaced with the exact details of the business that owns and operates Darchie Duffel before publishing these Terms & Conditions. This document should also be reviewed by a qualified legal professional to ensure compliance with applicable Indian laws and the actual business structure.